Do you offer international shipping?
Yes, we ship internationally.
What are your shipping rates and delivery times?
We offer free standard shipping on all orders. We aim to process orders within 48 hours. Once your order has shipped, you will recieve an email with tracking details.
Please note that custom orders require 5-7 business days in production prior to shipping. Custom orders take approximately 2 weeks to 3 weeks to arrive with 2 weeks being the average.
Free standard shipping times can vary depending on your location, as well as holidays when shipping can be slower.
Can I track my order?
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s).
What should I do if my package is delayed or lost?
Tiny Hugs is not liable for products lost or damaged during shipping. Should this occur, please contact the shipment carrier directly to file a claim.